From the supplier’s catalog to the customer’s order.
FROM CATALOG TO CONTEXT
Bring supplier product details into the workflow and map catalogs to marketplace categories.
01 / What we build
The unglamorous work. Thoughtfully engineered.
A
Order automation
Dropshipping workflows that connect the steps between receiving an order and coordinating its fulfillment.
Dropshipping / Order workflows
B
Order management
An order management system for the everyday complexity of cross-border selling, including the exceptions that need a closer look.
OMS / Exception handling
C
ERP & marketplace integrations
Connecting operational systems with marketplaces such as Mercado Libre, and mapping supplier catalogs to the categories sellers work with.
ERP / Catalog mapping / Mercado Libre
02 / In practice
Built around the work sellers actually do.
Supplier catalog↓Category mapping
ENESPT
CATALOG OPERATIONS
One supplier catalog. Different marketplaces.
Supplier descriptions and marketplace categories rarely speak the same language. Our work connects product details to the structure a seller needs for each destination.
Interpret supplier product information
Map products to marketplace categories
Prepare localized listing content
Incoming order↓Operational context
Order workflowException review
ORDER OPERATIONS
Everyday orders. Not-so-everyday exceptions.
Dropshipping brings suppliers, sellers, and marketplace systems into the same order. We build workflows around those handoffs, with support for the cases that need more context.
Connect order-processing steps
Bring operational context together
Help investigate order exceptions
03 / Our approach
Intelligence belongs in the workflow.
We use Claude where language and operational context meet: product content, catalog mapping, and order exceptions.
01
Product language, across borders
Generating and localizing listings in English, Spanish, and Portuguese, so product information can work across markets.
ENESPT
02
Context for the difficult cases
Helping interpret supplier data, map marketplace categories, and resolve the order exceptions that don’t fit a simple rule.
03
Built with evaluation in mind
We use Claude Code in our daily development work to write and refactor services, review code, and build evaluation test suites.
04 / A little more context
Questions, answered plainly.
Who is Silent Rill building for?
Cross-border e-commerce sellers working with supplier catalogs, dropshipping orders, and multiple operational systems. We focus on the software behind day-to-day commerce.
What do you build?
Our work spans dropshipping order automation, an order management system (OMS), and ERP integrations for marketplaces such as Mercado Libre. These are connected parts of the same operational workflow.
Where does Claude fit?
We use Claude for generating and localizing listings, mapping supplier catalogs to marketplace categories, and helping resolve order exceptions. Our engineering workflow also uses Claude Code for implementation, refactoring, code review, and evaluation test suites.
Which languages do you work with?
Our listing-generation and localization work covers English, Spanish, and Portuguese, reflecting the cross-border markets our software is designed for.
Can we discuss our existing systems?
Yes. Email hello@silentrill.com with the marketplaces you sell on, the systems you use, and the workflow you want to improve. We can start with your actual operational requirements.
05 / Start a conversation
Let’s talk operations.
Building or running a cross-border commerce business? Tell us where the work gets complicated.